{"id":7334,"date":"2023-04-06T04:20:34","date_gmt":"2023-04-06T01:20:34","guid":{"rendered":"http:\/\/blog.ulasimplatformu.com\/?p=7334"},"modified":"2023-04-06T04:20:41","modified_gmt":"2023-04-06T01:20:41","slug":"satis-sonrasi-hizmetlerde-turkiyenin-en-iyisi-audi-markasi-oldu","status":"publish","type":"post","link":"http:\/\/blog.ulasimplatformu.com\/index.php\/2023\/04\/06\/satis-sonrasi-hizmetlerde-turkiyenin-en-iyisi-audi-markasi-oldu\/","title":{"rendered":"Sat\u0131\u015f sonras\u0131 hizmetlerde T\u00fcrkiye\u2019nin en iyisi Audi markas\u0131 oldu"},"content":{"rendered":"\n<p><strong>T\u00fcrkiye\u2019de Audi ve rakip marka ara\u00e7 kullan\u0131c\u0131lar\u0131 aras\u0131nda yap\u0131lan sat\u0131\u015f sonras\u0131 m\u00fc\u015fteri memnuniyeti ara\u015ft\u0131rmas\u0131 &#8211; IACS sonu\u00e7lar\u0131na g\u00f6re, Audi T\u00fcrkiye servis ve sat\u0131\u015f sonras\u0131 hizmetlerdeki \u00e7al\u0131\u015fmalar\u0131yla birincili\u011fi elde etti<\/strong><\/p>\n\n\n\n<p>Audi A.G taraf\u0131ndan Avrupa\u2019da Euro B\u00f6lgesi\u2019nde yer alan b\u00fcy\u00fck pazarlarda yap\u0131lan sat\u0131\u015f sonras\u0131 hizmetler m\u00fc\u015fteri memnuniyeti ara\u015ft\u0131rmas\u0131 IACS (International Aftersales Customer Satisfaction) sonu\u00e7lar\u0131 a\u00e7\u0131kland\u0131.<\/p>\n\n\n\n<p>Audi ve rakiplerinin 6 ay ile 10 y\u0131l aras\u0131 servis tecr\u00fcbesine sahip bireysel m\u00fc\u015fterilerin dahil edildi\u011fi ara\u015ft\u0131rmada, kat\u0131l\u0131mc\u0131lara markalar\u0131n servis ve sat\u0131\u015f sonras\u0131 hizmetleri hakk\u0131nda d\u00fc\u015f\u00fcnceleri soruldu. Audi T\u00fcrkiye, ara\u015ft\u0131rma sonunda t\u00fcm rakiplerini geride b\u0131rakarak, servis ve sat\u0131\u015f sonras\u0131 hizmetlerdeki \u00e7al\u0131\u015fmalar\u0131yla birinci se\u00e7ildi.<\/p>\n\n\n\n<p>Tamamen ara\u00e7 sahiplerinin d\u00fc\u015f\u00fcnceleriyle belirlenen ara\u015ft\u0131rma sonu\u00e7lar\u0131, Audi T\u00fcrkiye\u2019nin i\u015f yap\u0131\u015f stratejileri aras\u0131nda \u00f6ncelikli s\u0131rada yer alan servis ve sat\u0131\u015f sonras\u0131 hizmetlerde kaliteyi art\u0131rmak anlay\u0131\u015f\u0131n\u0131 ortaya koymas\u0131 bak\u0131m\u0131ndan da \u00f6nemli.<\/p>\n\n\n\n<p><strong>\u0130lerici hizmet anlay\u0131\u015f\u0131 i\u00e7in e\u011fitim:<\/strong> quattro S\u0131n\u0131f\u0131 T\u00fcrkiye genelinde 47 yetkili servis noktas\u0131yla hizmet sunan Audi T\u00fcrkiye, servis \u00e7al\u0131\u015fanlar\u0131na y\u00f6nelik mesleki ve ki\u015fisel geli\u015fim e\u011fitimlerine ara vermeden devam ediyor. Audi T\u00fcrkiye, gerek dijital d\u00f6n\u00fc\u015f\u00fcm\u00fcn gerekliliklerini yerine getirebilmek, gerekse \u00e7al\u0131\u015fanlar\u0131n\u0131n kabiliyet ve yeteneklerini art\u0131rabilmek ad\u0131na, Genel M\u00fcd\u00fcrl\u00fck\u2019teki e\u011fitim s\u0131n\u0131f\u0131n\u0131 quattro s\u0131n\u0131f\u0131 olarak yeniledi.<\/p>\n\n\n\n<p>Y\u00fcz y\u00fcze e\u011fitimlerin yan\u0131 s\u0131ra art\u0131r\u0131lm\u0131\u015f ger\u00e7eklik destekli ve online olarak t\u00fcm \u00e7al\u0131\u015fanlar\u0131n e\u011fitimlerini, farkl\u0131 senaryolarla ger\u00e7e\u011fe en yak\u0131n vakalarla ger\u00e7ekle\u015ftiriyor. quattro s\u0131n\u0131f\u0131; teknik ve teknik olmayan e\u011fitimlerin yan\u0131 s\u0131ra ak\u0131ll\u0131 sistemleri ve AR teknolojisi sayesinde \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131 farkl\u0131 senaryolara haz\u0131rl\u0131yor. S\u0131n\u0131f\u0131ta bulunan \u00fcst d\u00fczey \u00e7\u00f6z\u00fcn\u00fcrl\u00fc\u011fe sahip g\u00f6r\u00fcnt\u00fc sistemleri, canl\u0131 olarak durum de\u011ferlendirmesi yapmay\u0131 ve h\u0131zl\u0131 \u00e7\u00f6z\u00fcm \u00fcretmeyi de m\u00fcmk\u00fcn k\u0131l\u0131yor. Ayr\u0131ca, global e\u011fitim programlar\u0131na da dahil olunarak vakalarla ilgili bilgi ak\u0131\u015f\u0131ndan da yararlan\u0131labiliniyor.<\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-3 is-cropped\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" width=\"1024\" height=\"683\" src=\"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251696_A216092_large-1024x683.jpg\" alt=\"\" data-id=\"7335\" data-full-url=\"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251696_A216092_large-scaled.jpg\" data-link=\"http:\/\/blog.ulasimplatformu.com\/?attachment_id=7335\" class=\"wp-image-7335\" srcset=\"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251696_A216092_large-1024x683.jpg 1024w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251696_A216092_large-300x200.jpg 300w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251696_A216092_large-768x512.jpg 768w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251696_A216092_large-1536x1025.jpg 1536w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251696_A216092_large-2048x1366.jpg 2048w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251696_A216092_large-150x100.jpg 150w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251696_A216092_large-696x464.jpg 696w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251696_A216092_large-1068x712.jpg 1068w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251696_A216092_large-1920x1281.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"blocks-gallery-item__caption\">Audi is pursuing a clear vision: interested parties and customers should be offered the possibility of a seamless, emotional, and intuitive brand experience \u2013 online as well as offline, across all contact points, from initial interest in an Audi model to the utilization phase.<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" width=\"1024\" height=\"768\" src=\"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251698_MARI7162_Large-1024x768.jpeg\" alt=\"\" data-id=\"7336\" data-full-url=\"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251698_MARI7162_Large.jpeg\" data-link=\"http:\/\/blog.ulasimplatformu.com\/?attachment_id=7336\" class=\"wp-image-7336\" srcset=\"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251698_MARI7162_Large-1024x768.jpeg 1024w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251698_MARI7162_Large-300x225.jpeg 300w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251698_MARI7162_Large-768x576.jpeg 768w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251698_MARI7162_Large-150x113.jpeg 150w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251698_MARI7162_Large-696x522.jpeg 696w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251698_MARI7162_Large-1068x801.jpeg 1068w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251698_MARI7162_Large.jpeg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" width=\"1024\" height=\"768\" src=\"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251699_MARI7291_Large-1024x768.jpeg\" alt=\"\" data-id=\"7337\" data-full-url=\"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251699_MARI7291_Large.jpeg\" data-link=\"http:\/\/blog.ulasimplatformu.com\/?attachment_id=7337\" class=\"wp-image-7337\" srcset=\"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251699_MARI7291_Large-1024x768.jpeg 1024w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251699_MARI7291_Large-300x225.jpeg 300w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251699_MARI7291_Large-768x576.jpeg 768w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251699_MARI7291_Large-150x113.jpeg 150w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251699_MARI7291_Large-696x522.jpeg 696w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251699_MARI7291_Large-1068x801.jpeg 1068w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251699_MARI7291_Large.jpeg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/li><\/ul><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>T\u00fcrkiye\u2019de Audi ve rakip marka ara\u00e7 kullan\u0131c\u0131lar\u0131 aras\u0131nda yap\u0131lan sat\u0131\u015f sonras\u0131 m\u00fc\u015fteri memnuniyeti ara\u015ft\u0131rmas\u0131 &#8211; IACS sonu\u00e7lar\u0131na g\u00f6re, Audi T\u00fcrkiye servis ve sat\u0131\u015f sonras\u0131 hizmetlerdeki \u00e7al\u0131\u015fmalar\u0131yla birincili\u011fi elde etti Audi A.G taraf\u0131ndan Avrupa\u2019da Euro B\u00f6lgesi\u2019nde yer alan b\u00fcy\u00fck pazarlarda yap\u0131lan sat\u0131\u015f sonras\u0131 hizmetler m\u00fc\u015fteri memnuniyeti ara\u015ft\u0131rmas\u0131 IACS (International Aftersales Customer Satisfaction) sonu\u00e7lar\u0131 a\u00e7\u0131kland\u0131. Audi ve [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7336,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","spay_email":""},"categories":[25],"tags":[934],"jetpack_featured_media_url":"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2023\/04\/1680251698_MARI7162_Large.jpeg","jetpack_sharing_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/posts\/7334"}],"collection":[{"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/comments?post=7334"}],"version-history":[{"count":1,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/posts\/7334\/revisions"}],"predecessor-version":[{"id":7338,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/posts\/7334\/revisions\/7338"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/media\/7336"}],"wp:attachment":[{"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/media?parent=7334"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/categories?post=7334"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/tags?post=7334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}