{"id":8175,"date":"2024-03-14T19:41:02","date_gmt":"2024-03-14T16:41:02","guid":{"rendered":"http:\/\/blog.ulasimplatformu.com\/?p=8175"},"modified":"2024-03-14T19:41:12","modified_gmt":"2024-03-14T16:41:12","slug":"temsa-satis-sonrasi-hizmetleriyle-her-yolda-musterisinin-yaninda","status":"publish","type":"post","link":"http:\/\/blog.ulasimplatformu.com\/index.php\/2024\/03\/14\/temsa-satis-sonrasi-hizmetleriyle-her-yolda-musterisinin-yaninda\/","title":{"rendered":"TEMSA, sat\u0131\u015f sonras\u0131 hizmetleriyle \u2018her yolda\u2019 m\u00fc\u015fterisinin yan\u0131nda"},"content":{"rendered":"\n<p><strong>Sat\u0131\u015f sonras\u0131 hizmetler a\u011f\u0131n\u0131 geni\u015fleten TEMSA, 2023 y\u0131l\u0131nda T\u00fcrkiye ile birlikte toplam 7 farkl\u0131 \u00fclkede yeni servis noktas\u0131n\u0131 b\u00fcnyesine katt\u0131.<\/strong><\/p>\n\n\n\n<p>Son y\u0131llarda att\u0131\u011f\u0131 ad\u0131mlarla T\u00fcrkiye\u2019de ve d\u00fcnyada ara\u00e7 park\u0131n\u0131 h\u0131zla geni\u015fleten TEMSA, bir yandan da sat\u0131\u015f sonras\u0131 hizmetler alan\u0131ndaki yetkinliklerini g\u00fc\u00e7lendirmeye devam ediyor. T\u00fcrkiye\u2019de sahip oldu\u011fu 65 farkl\u0131 yetkili servis noktas\u0131yla, bu alanda sekt\u00f6r\u00fcn \u00f6nde gelen oyuncular\u0131 aras\u0131nda yer alan TEMSA, b\u00fcnyesine katt\u0131\u011f\u0131 yeni servis noktalar\u0131yla da bu alandaki b\u00fcy\u00fcmesini s\u00fcrd\u00fcr\u00fcyor.<\/p>\n\n\n\n<p>Ge\u00e7ti\u011fimiz y\u0131l i\u00e7erisinde, m\u00fc\u015fterilerine daha kaliteli hizmet sunabilmek i\u00e7in \u0130stanbul ve \u0130zmir\u2019de, Mapar ve Karsal servislerini faaliyet sokan TEMSA Sat\u0131\u015f Sonras\u0131 Hizmetler, ayr\u0131ca hali haz\u0131rda otob\u00fcs taraf\u0131na hizmet veren Kocaeli\u2019ndeki \u00d6z \u0130kizler servisini de Fuso Canter ara\u00e7lar\u0131na da hizmet verecek \u015fekilde yurt i\u00e7i servis a\u011f\u0131na entegre etti. Bunun yan\u0131nda aralar\u0131nda \u0130ngiltere, Bel\u00e7ika ve Almanya gibi geli\u015fmi\u015f ekonomilerin de bulundu\u011fu toplam 6 \u00fclkede, 7 yeni servis noktas\u0131n\u0131 b\u00fcnyesine katt\u0131. B\u00f6ylece TEMSA, 2023 y\u0131l\u0131nda 7 farkl\u0131 \u00fclkede servis noktas\u0131 a\u00e7m\u0131\u015f oldu.<\/p>\n\n\n\n<p><strong>\u201cHER ZAMAN VE HER YOLDA M\u00dc\u015eTER\u0130M\u0130Z\u0130N YANINDAYIZ\u201d<\/strong><\/p>\n\n\n\n<p>TEMSA\u2019n\u0131n sat\u0131\u015f sonras\u0131 hizmetler alan\u0131nda ortaya koydu\u011fu ba\u015far\u0131lar ve gelecek d\u00f6nem yol haritas\u0131, ge\u00e7ti\u011fimiz g\u00fcnlerde \u0130stanbul\u2019da d\u00fczenlenen TEMSA Yetkili Servisler Toplant\u0131s\u0131\u2019nda masaya yat\u0131r\u0131ld\u0131. \u201cHer Zaman Her Yolda Birlikteyiz\u201d temas\u0131yla ger\u00e7ekle\u015ftirilen ve T\u00fcrkiye\u2019nin d\u00f6rt bir yan\u0131nda 60\u2019a yak\u0131n yetkili TEMSA servisinin kat\u0131ld\u0131\u011f\u0131 etkinlikte, sat\u0131\u015f sonras\u0131 hizmetler i\u015f biriminin 2024 stratejileri de belirlenerek kat\u0131l\u0131mc\u0131larla payla\u015f\u0131ld\u0131. Organizasyonda konu\u015fan TEMSA Sat\u0131\u015f Sonras\u0131 Hizmetler Genel M\u00fcd\u00fcr Yard\u0131mc\u0131s\u0131 \u00d6nder G\u00f6ker, \u201cTEMSA\u2019n\u0131n son y\u0131llardaki ba\u015far\u0131s\u0131n\u0131n alt\u0131nda yatan en \u00f6nemli unsur, m\u00fc\u015fterisi, bayisi, tedarik\u00e7isi, servisiyle bir arada olmas\u0131. TEMSA deneyimini bir b\u00fct\u00fcn olarak sunmas\u0131. \u2018Her Zaman Her Yolda Birlikteyiz\u2019 s\u00f6ylemimizin alt\u0131nda yatan yakla\u015f\u0131m da bu. M\u00fc\u015fteri odakl\u0131 bir \u015firket olmak sadece m\u00fc\u015fterinin bizlerden talep etti\u011fi ara\u00e7lar\u0131 do\u011fru pazarlara sunmakla a\u00e7\u0131klanamaz. Bu ara\u00e7lar\u0131n \u00fcretimi ve sat\u0131\u015f\u0131 asl\u0131nda de\u011fer zincirinin ilk aya\u011f\u0131. Ama zincir burada bitmiyor. Sat\u0131\u015f sonras\u0131 hizmetler, bu de\u011ferin s\u00fcrd\u00fcr\u00fclebilir olmas\u0131, m\u00fc\u015fterinin bizlere g\u00fcveni i\u00e7in vazge\u00e7ilmez bir unsur. Bizim devreye girdi\u011fimiz nokta, asl\u0131nda m\u00fc\u015fterinin bize en \u00e7ok ihtiya\u00e7 duydu\u011fu nokta. Biz burada m\u00fc\u015fterimizin yan\u0131nda olarak, asl\u0131nda ona \u015funu s\u00f6yl\u00fcyoruz: \u2018Biz en zor zaman\u0131nda bile buraday\u0131z, her zaman ve her yolda senin yan\u0131nday\u0131z.\u2019 M\u00fc\u015fteriyi bunu hissettirebilmek, ona bu g\u00fcveni sunabilmek, bug\u00fcn\u00fcn d\u00fcnyas\u0131nda de\u011fer odakl\u0131 d\u00fc\u015f\u00fcncenin de en \u00f6nemli g\u00f6stergesi\u201d dedi.<\/p>\n\n\n\n<p><strong>G\u00dc\u00c7L\u00dc VE S\u00dcRD\u00dcR\u00dcLEB\u0130L\u0130R B\u00dcY\u00dcMEM\u0130Z\u0130 S\u00dcRD\u00dcRECE\u011e\u0130Z<\/strong><\/p>\n\n\n\n<p>TEMSA\u2019n\u0131n 2023 y\u0131l\u0131nda ihracat rekoru k\u0131rd\u0131\u011f\u0131n\u0131 hat\u0131rlatan \u00d6nder G\u00f6ker, k\u00fcresel ayak izlerini sat\u0131\u015f sonras\u0131 hizmetler alan\u0131nda att\u0131klar\u0131 ad\u0131mlarla da g\u00fc\u00e7lendirdiklerinin alt\u0131n\u0131 \u00e7izerken, \u201cTEMSA\u2019n\u0131n global marka de\u011ferini g\u00fc\u00e7lendirmek ad\u0131na, Yurtd\u0131\u015f\u0131 \u00c7a\u011fr\u0131 Merkezi hizmetimizi 27 farkl\u0131 dil se\u00e7ene\u011fiyle faaliyete ge\u00e7irdik. Yenilenen TEMSA Yol Yard\u0131m hizmeti ile Avrupa\u2019da TEMSA\u2019n\u0131n Sat\u0131\u015f Sonras\u0131 Hizmetleri\u2019nin kalitesini ortaya koyduk. Hem b\u00fcnyemize katt\u0131\u011f\u0131m\u0131z yeni servis noktalar\u0131yla hem de yeni proje ve uygulamalar\u0131m\u0131zla g\u00fc\u00e7l\u00fc ve s\u00fcrd\u00fcr\u00fclebilir b\u00fcy\u00fcmemize devam ediyoruz. Gelecek d\u00f6nemde de bu b\u00fcy\u00fcmemizi s\u00fcrd\u00fcrece\u011fiz\u201d ifadelerini kulland\u0131.<\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-1 is-cropped\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" width=\"1024\" height=\"683\" src=\"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2024\/03\/TEMSA-SSH-1024x683.jpg\" alt=\"\" data-id=\"8180\" data-full-url=\"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2024\/03\/TEMSA-SSH-scaled.jpg\" data-link=\"http:\/\/blog.ulasimplatformu.com\/?attachment_id=8180\" class=\"wp-image-8180\" srcset=\"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2024\/03\/TEMSA-SSH-1024x683.jpg 1024w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2024\/03\/TEMSA-SSH-300x200.jpg 300w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2024\/03\/TEMSA-SSH-768x512.jpg 768w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2024\/03\/TEMSA-SSH-1536x1024.jpg 1536w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2024\/03\/TEMSA-SSH-2048x1365.jpg 2048w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2024\/03\/TEMSA-SSH-150x100.jpg 150w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2024\/03\/TEMSA-SSH-696x464.jpg 696w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2024\/03\/TEMSA-SSH-1068x712.jpg 1068w, http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2024\/03\/TEMSA-SSH-1920x1280.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/li><\/ul><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Sat\u0131\u015f sonras\u0131 hizmetler a\u011f\u0131n\u0131 geni\u015fleten TEMSA, 2023 y\u0131l\u0131nda T\u00fcrkiye ile birlikte toplam 7 farkl\u0131 \u00fclkede yeni servis noktas\u0131n\u0131 b\u00fcnyesine katt\u0131. Son y\u0131llarda att\u0131\u011f\u0131 ad\u0131mlarla T\u00fcrkiye\u2019de ve d\u00fcnyada ara\u00e7 park\u0131n\u0131 h\u0131zla geni\u015fleten TEMSA, bir yandan da sat\u0131\u015f sonras\u0131 hizmetler alan\u0131ndaki yetkinliklerini g\u00fc\u00e7lendirmeye devam ediyor. T\u00fcrkiye\u2019de sahip oldu\u011fu 65 farkl\u0131 yetkili servis noktas\u0131yla, bu alanda sekt\u00f6r\u00fcn \u00f6nde [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":8180,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","spay_email":""},"categories":[2],"tags":[],"jetpack_featured_media_url":"http:\/\/blog.ulasimplatformu.com\/wp-content\/uploads\/2024\/03\/TEMSA-SSH-scaled.jpg","jetpack_sharing_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/posts\/8175"}],"collection":[{"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/comments?post=8175"}],"version-history":[{"count":1,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/posts\/8175\/revisions"}],"predecessor-version":[{"id":8182,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/posts\/8175\/revisions\/8182"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/media\/8180"}],"wp:attachment":[{"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/media?parent=8175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/categories?post=8175"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/blog.ulasimplatformu.com\/index.php\/wp-json\/wp\/v2\/tags?post=8175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}